It will tell you where it will save the report.
Where it says Heuristic Sensitivity click on the last rectangle so that all of them are orange and it says High. Click on Scan, then Scan for Viruses and wait a couple of minutes for the page to change.
How to do a boot-time scan while you sleep:įirst mute the speakers so it won't wake you up when Windows loads. Post them both.Ĭan you run adwcleaner and junkware removal tool? Run FRST again, check the Additions box and then Scan. We need to run a second fixlist to get the remnants and clean up some of the deadwood.ĭownload the attached fixlist.txt to the same location as FRSTĪ fix log will be generated please post that then you should be able to boot into regular mode.
Post the contents of JRT.txt into your next message. On completion, a log (JRT.txt) is saved to your desktop and will automatically open. Please be patient as this can take a while to complete depending on your system's specifications. The tool will open and start scanning your system. If you are using Windows Vista, 7, or 8 instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator". Sometimes the ads on BleepingComputer will mimic the real Download button which should say: Download Now site Make sure you get the correct Download button. Please download Junkware Removal Tool to your desktop. The report will be saved in the C:\AdwCleaner folder. Copy & Paste this report on your next reply. You will then be presented with the report. When done, click on the Clean button, and follow the prompts. Sometimes the ads on BleepingComputer will mimic the real Download button which should say: Download Now If using Internet Explorer and you get an alert that stops the program downloading, click on the warning and allow the download to complete.Ĭlose all programs, pause your anti-virus and run AdwCleaner (Vista or Win 7 => right click and Run As Administrator).Ĭlick on Scan and follow the prompts. May have come from the Avira install so after you reinstall it:ĭownload : ADWCleaner to your desktop. There are a few remnants but they aren't running.Īvira has a bunch of missing files so I think it needs to be uninstalled and a new version downloaded and reinstalled.
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